Enable feature to set import errors on NetSuite records
When enabled, the corresponding NetSuite record is updated with any error message that occurs when importing the record into OpenAir. The error message is similar to the error message seen in the integration log with the addition of a date and time stamp based on Eastern Time.
If a prior run of the integration had set an error message in NetSuite and the next run of the integration successfully imports the record into OpenAir, the corresponding NetSuite record will be updated to remove the error message.
If this features is enabled and there is a high volume of records with errors, the integration will run noticeably slower.
When enabled, NetSuite support cases can be imported as OpenAir project tasks.
For more information, see Tasks (Support Cases) Import Workflow.