Editing Exchange User Mailbox Information

You can enter and modify the list of Exchange user mailboxes manually, including information about the Exchange organization each mailbox is stored in, or you can import the list from a CSV file.

To edit Exchange user mailbox information:

  1. In OpenAir Exchange Setup, go to Options > Manually edit Exchange users.

    The Exchange users window appears. The table lists the Exchange user mailboxes available for mapping in OpenAir Exchange Setup and the Exchange organization each user mailbox is stored in.

    Exchange users window in OpenAir Exchange Manager.
  2. To add new user mailboxes, do the following for each user mailbox you want to add:

    1. Scroll down to the bottom of the table.

    2. On an empty row, enter the email address associated with the user mailbox under Exchange user and the Exchange organization under Exchange server.

    3. Press Enter or click a cell in the next empty row.

  3. To remove user mailboxes, do the following for each user mailbox you want to remove:

    1. Select the user mailbox.

    2. Press Delete.

    Tip:

    Press Shift and Ctrl keys to select multiple users.

  4. To change the Exchange organization a user mailbox is stored in:

    1. Select the user mailbox.

    2. Click Set Exchange server....

      A dialog appears.

    3. Enter the new Exchange organization name.

    4. Click OK.

    Tip:

    Select multiple rows and click Set Exchange server to change the Exchange organization for several user mailboxes at the same time.

  5. To import users from a CSV file:

    1. Click Import from file.

      The Import from file window appears.

      Omport from file window in OpenAir Exchange Manager.
    2. Click the Browse button (...).

      A file selection dialog appears.

    3. Select the CSV file containing the information to import. The CSV file must contain 2 columns separated by commas (,), and include plain data only without column headers. The following example shows the correct CSV format:

                          jadmin@example.com,corp-exch-win2012-1
      admin@example.com,corp-exch-win2012-1
      mcollins@example.com,corp-exch-win2012-2 
      
                        
    4. Do one of the following:

      • Check the Add new users box to import Exchange user mailboxes from the CSV file only if the email addresses corresponding to these user mailboxes are not already listed in OpenAir Exchange Setup.

      • Check the Replace existing users box to replace already listed Exchange user mailboxes with information from the CSV file.

      • Check both boxes to add new user mailboxes and replace existing user mailboxes.

    5. Click Run import.

  6. Click OK to validate the changes and return to the main OpenAir Exchange setup window.

  7. Click File > Save.