Get started with managing bank connections
Use Menu > Integrations & Apps > MX to monitor the external bank and credit-card connections that import transactions into QuickStart. You can review connection status, update credentials, link or unlink accounts, and stop or restore automatic imports for an individual account.
Open Menu and select Integrations & Apps > MX. You need the administrator access profile to manage connections.
The page shows each external account’s connection status, last balance update, account information, balance when available, and linked QuickStart account. You can switch between card and list views.
Available actions depend on the account’s current state. You can:
- Refresh connected accounts to request the latest transactions and balances.
- Review imported transactions on Bank & credit card reconciliation.
- Link an external account that is not yet linked to an account in QuickStart.
- Renew a connection that is expiring or has expired.
- Unlink an external account from its account in QuickStart.
- Revoke access for an entire bank connection.
QuickStart cannot import transactions for an unlinked or expired connection. Unlinking an account or revoking access does not remove transactions that were already imported. An import that is already queued or in progress may still finish.
Link an account
- On MX, find an external account with Not linked status.
- Select Link bank account.
- Select the corresponding account in QuickStart.
- Select the transaction age for the import.
- Select Link.
QuickStart starts importing transactions into the selected account.
Renew a connection
- Find an account with an expiring or expired connection.
- Select Renew bank connection.
- In the confirmation dialog, select Renew connection.
- Complete the authentication requested by the financial institution.
Unlink an account
- Find the external account that you want to unlink.
- Select Unlink this account.
- Review the confirmation message, and then select Unlink account.
QuickStart stops importing transactions into the linked account until you link the external account again.
Revoke access to a connection
- Select More actions > Revoke access.
- Select the bank connection.
- Select Revoke access.
QuickStart stops transaction synchronization for the selected connection. You can connect the bank again later.
If a financial institution cannot be connected, select Import bank file and import an OFX or CSV file.
Disconnect all MX connections
Use this action only when you intend to stop synchronization for all connected MX bank connections, rather than unlink one account.
- Open Menu and select Integrations & Apps.
- For connected MX, select Disconnect.
- Review Disconnect MX?, and select Disconnect to confirm, or Cancel to keep the connections.
After successful disconnection, MX displays Connect again. You can reconnect the bank accounts when needed. If disconnection fails, review the displayed error and current connection state before retrying.