Configure customer notifications
With customer notifications, you can automatically send sales order, fulfillment, and subscription invoice emails to customers. Open Menu and select Settings > Sales.
QuickStart provides the following customer notification settings:
- Sales order confirmation: Sends an order confirmation email after a customer successfully places an order. The email is sent to the customer contact on the sales order and includes details such as the order number and creation date.
- Fulfillment updates: Sends a shipping confirmation email after some or all items on an order are shipped. If there are multiple shipments, the customer receives an email for each shipment.
- Subscription invoices: Sends an invoice email to the standard invoice recipients when QuickStart generates an invoice from a subscription.
Enable customer notifications
- Open Menu and select Settings > Sales.
- Select Customer notifications.
- Select any of the following settings that your company needs:
- Send order confirmation email
- Send shipping confirmation email
- Automatically send invoice emails
- Select Apply.