Configure customer notifications
With customer notifications, you can automatically send sales order, fulfillment, and subscription invoice emails to customers. Open Menu, select Sales, and then select Settings.
QuickStart provides the following customer notification settings:
- Sales order confirmation: Sends an order confirmation email after a customer successfully places an order. The email is sent to the customer contact on the sales order and includes details such as the order number and creation date.
- Fulfillment updates: Sends a shipping confirmation email after some or all items on an order are shipped. If there are multiple shipments, the customer receives an email for each shipment.
- Subscription invoices: Sends an invoice email to the standard invoice recipients when QuickStart generates an invoice from a subscription.
Enable customer notifications
- Open Menu, select Sales, and then select Settings.
- Select Customer notifications.
- Select any of the following settings that your company needs:
- Send order confirmation email
- Send shipping confirmation email
- Automatically send invoice emails
- Select Apply.