Delete an invoice
Delete an invoice when an eligible transaction was created in error and must be removed rather than voided. The action is available from the invoice or the Invoices list only for a draft, open, or voided invoice with no related transactions. Deletion is permanent, but the source transaction can be processed again.
Important: The delete action is irreversible. You cannot recover a deleted transaction.
Before you begin
You need the Administrator or Full business access profile. The invoice must have no related transactions and must be in draft, open, or voided status.
To delete an invoice:
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On any page containing the invoice, select the invoice number to open the transaction in view mode.
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From the More actions list, select Delete.
Alternatively, you can delete the invoice directly from the Invoices list page. To do this, find the transaction you want to delete. Then, under the Actions column, select Delete.
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On the confirmation dialog, select Delete invoice.
To maintain data security, deleting invoices in certain statuses is restricted. Invoices without related transactions and in draft, open, or voided statuses can be deleted only by users with the following access profiles:
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Administrator
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Full business access
The invoice you delete has no impact on related links, which lets you reprocess transactions. For example, you delete an invoice that was created from a sales order. You can reprocess the transaction by creating another invoice from the sales order again.