NetSuite Expert in SuiteAnswers for SuiteProjects Pro

NetSuite Expert in SuiteAnswers is designed to make your searches more powerful. Keyword searches can sometimes bring up too many results to be helpful. NetSuite Expert in SuiteAnswers lets you ask a question in plain English, and gives you a focused answer.

Note:

If you use NetSuite alongside SuiteProjects Pro and your NetSuite account is hosted in data centers located in the United States or Canada, you may already be familiar with NetSuite Expert in SuiteAnswers. NetSuite Expert in SuiteAnswers was introduced in February 2025 for these NetSuite accounts and initially covered NetSuite content only.

NetSuite Expert in SuiteAnswers now extends coverage to SuiteProjects Pro content and is available to all NetSuite or SuiteProjects Pro customers worldwide. We've also enhanced NetSuite Expert in SuiteAnswers with a reranking model that makes the responses you get more relevant and appropriate.

NetSuite Expert has access to SuiteAnswers content, including SuiteProjects Pro help topics and knowledge base articles. NetSuite Expert uses retrieval-augmented generation, or RAG, to respond to your query with a summary about the information you seek. The summary also provides citations identifying the sources of the information, and includes links to the specific articles so that you can delve deeper.

See the following topics for more information: