Out-of-Stock Messaging During Checkout
An out-of-stock error message displays on the review page of your Commerce website’s checkout flow if your customer orders a larger quantity of an item than you have in stock. Your customer can then go back and edit their order to request a smaller quantity of the item.
The following example shows an out-of-stock error message:
The message lists the item or items with insufficient stock and the quantity of items remaining in your inventory. You can choose whether to display the quantity of items.
To display the quantity of items available in stock:
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Go to Commerce > Websites > Configuration.
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Select your website and domain, and click Configure.
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Go to the Checkout tab and the Quantity Stock Message subtab.
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Check the Show Quantity Available on the Out-of-Stock Error Message box to include the quantity of items that are available in the out-of-stock error message.
Clear this box if you do not want to include the quantity of items in the out-of-stock error message.
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Click Save.
The out-of-stock error message will only appear if there is at least one item available. If there is no stock available for an item, your customers will not be able to add it to their shopping cart so they will not proceed to the checkout flow.
To learn about out-of-stock behavior and settings outside the checkout flow, see Out-of-Stock Behavior.