Generating and Sending Outbound E-Documents for a Transaction
You can certify and generate outbound e-documents for an credit memo and invoice record and send the e-documents to the customers.
E-documents can be generated from credit memo and invoice records created from:
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Credit memo and invoice records
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CSV import
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SOAP web services
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SuiteScript
To generate and send e-documents for a transaction:
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Create or edit a credit memo or invoice record.
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From the Customer list, select the required customer for the transaction.
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On the E-Document subtab:
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If the Template and Sending Method Auto-selection box is checked on the customer record, then the template and sending method are automatically selected for a transaction.
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If the Template and Sending Method Auto-selection is not checked, then do the following:
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From the E-Document Template list, select the Avalara Malaysia Outbound Invoice/Credit Memo template.
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From the E-Document Sending Method list, select the Malaysia e-Invoicing Sending Method
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In the Malaysia Electronic Invoicing subtab, select one of the following mandate type from the Malaysia Mandate Type list:
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MY-B2G-EINVOICE
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MY-B2B-EINVOICE
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MY-B2C-EINVOICE
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In the Items subtab, fill the following fields and columns with appropriate values:
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Description
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Item
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Quantity
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Rate
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Unit Price
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Tax Code
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Click Save.
Note:The system updates the transaction record, and the Generate E-Document button is displayed.
On the E-Document subtab, the value of the E-Document Status field is changed to For Generation.
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Click the Generate E-Document button.
Note:On the E-Document subtab, the status of the e-document in the E-Document Status field, will change to Ready for Certification status. If the status is displayed as Generation Failed, then there is an error in generating the e-document, which you must fix before regenerating the e-document. For more information, see Viewing E-Document Status and Audit Trail
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After generating e-documents, click the Certify E-Document button. The document is sent to IRBM for certification.
Note:Note: Certification of e-documents from IRBM takes time to process and the status of the e-document is set to Certification in Progress.
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After receiving response from IRBM, the e-document status is set to Ready for Sending.
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In the Malaysia e-Invoicing Fields subtab, the following fields are populated with appropriate values after the e-documents are certified from IRBM:
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Malaysia Unique Identifier Number – This field stores the UUID for the transaction after e-document certification on a transaction record.
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Malaysia Long ID – This field stores the long ID of the transaction after e-document certification from IRBM on a transaction record.
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Click the Send E-Document button to send the certified invoices or credit memos to customers.
A banner message is displayed on the transaction record indicating that sending of the e-document is in progress. The certified PDF is sent to the email in the customer record.
Then, the value of the E-Document Status field on the E-Document subtab is set to Sent status. For more information, see Outbound E-Document Statuses.
Note:By default system generated template is used to send the email to e-document recipient list. You can customize the email template, for more information about customization see Selecting an E-Document Email Custom Template