Correcting Electronic Invoices on Outras Operações Fiscais (Brazilian Hub SuiteApp)

Follow these steps to send a correction letter (CC-e) on an outras operações fiscais transaction.

To correct an electronic invoice on outras operações fiscais:

Go to BRHub > Transações > Outras Operações Fiscais.
Click Edit next to the transaction that generated the electronic invoice you want to correct.
Click the NF-e subtab.
In the Status NFE field, verify the electronic invoice status.

You can only send correction letters to electronic invoices with the Emitida (issued) status.
In the Carta de Correção field, enter the text of the correction letter.

Note:
The text must contain a minimum of 15 characters, up to a maximum of 1000 characters.
Click the E-Document subtab.
In the E-Document Template field, select the correction letter template.
Click Save.
To generate the correction letter e-document, click Generate E-Document.

If the e-document generation was successful, the Send E-Document button appears at the top.
Click Send E-Document.

If the e-document sending was successful, a confirmation message appears at the top of the page.
(Optional) To confirm that the tax authority certified the correction, do the following:
1. Click the NF-e subtab.
2. In the Status de Retorno field, verify the correction letter return status.
  
  If the correction was successful, the field displays the status Carta de Correção efetuada com sucesso.
3. In the Mensagem Retorno field, review the message returned by the tax authority.
  
  If the correction was successful, the return message is Evento registrado e vinculado à NF-e.
  
  Note:
  If the correction fails, you must edit the transaction, fix the issues listed in the return message, and repeat the procedure.
4. To view the correction letter in PDF format, click Visualizar CC-e.
5. To download the correction letter in XML, click Download XML Carta Correção NF-e.

To correct an electronic invoice on outras operações fiscais:

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