Shoppers Who Added Items to the Cart, But Did Not Make a Purchase

Create this search to see who added items to their online cart, but did not complete the purchase of those items. To provide details relevant to your current initiatives, the search captures the events within the time frame you enter.

Saved Search

Search type: Customer

Select filter: Session Record

Criteria Tab	Results Tab
Subtab: Standard Filter: Session Record: User Interaction: Action Type Description: is Add to Cart Filter: Transaction: Amount Description: is empty Filter: Session Record: User Interaction: Time Description: is within last month	Sort By: Company Name (ascending) Subtab: Columns Fields: ID Company Name Email Session Record: User Interaction: Item Session Record: User Interaction: Time

Note:

The result fields shown here serve as an example. You can choose from the available fields to tailor the results for your business model.

Criteria Tab

Example criteria for this use case.

Results Tab

Example results setup for this use case.

Results Preview

Example preview for this use case.

Related Topics

Use Cases

Shoppers Who Purchased Item X and Also Viewed Item Y

Shoppers Who Have Not Visited My Web Store Within the Last X Days

Top Items Viewed by Shoppers

Top Keywords Searched by a Specific Shopper

Items a Shopper Viewed Within a Time Frame

General Notices