Entering Return Authorizations from Invoices or Vendor Bills with Electronic Invoice for Goods Generation (Brazilian Hub SuiteApp)
You can issue a return authorization from an existing invoice or vendor bill and generate an electronic invoice for goods (NF-e) from it.
To enter a return authorization from an invoice or vendor bill:
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Open the list of records for the type of transaction you want to use to create the return authorization:
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To create a return authorization from an invoice, go to Transactions > Sales > Create Invoices > List.
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To create a return authorization from a vendor bill, go to Transactions > Payables > Enter Bills > List.
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Find the transaction from which you want to create a return and click View.
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At the top of the page, click Authorize Return.
NetSuite creates a new return authorization transaction populated with information from the original transaction.
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Under Informações Fiscais, in the Natureza da Operação field, select the transaction nature of the electronic invoice.
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Click the Items subtab and review the items listed in the transaction.
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(Optional) Delete the items you do not want to return from the Items subtab.
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In the CFOP column, enter the Código Fiscal de Operações e de Prestações (CFOP) code of the item.
Do this for every item you want to return.
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Click Save.
The system saves the transaction and the Generate E-Document button appears at the top.
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Click Generate E-Document.
If the e-document is successfully generated, the Send E-Document button appears at the top.
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Click Send E-Document.
If the e-document is successfully sent, a confirmation message appears at the top of the page.
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To view the electronic invoice generated, click the NF-e subtab.
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Under Links, click Visualizar NF-e.
This shows a mirror image of the electronic invoice.
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(Optional) To download the NF-e XML file to your computer, click Visualizar XML NF-e.