Creating and Organizing Search Filters for the Catalog User Interface
With Guided Selling, you can create filters that let users search for items based on the options you provide. Filters enhance the search experience and help users discover products that they might not have considered.
Filters are organized into categories (called menu categories) and subcategories (called menu options). When users browse a catalog, they can expand categories and subcategories to view the available filters (called questions). They can then select the filter options (called answers) that best suit their needs. Search results update in real time based on the selected filter subcategories and options. For example, a furniture catalog might have Desk as a filter category with Office Desks and Home Desks as subcategories. Under Office Desks, a Shape filter might include options like Rectangular, U-shape, and L-shape.
Filter categories, subcategories, and options are associated with basic or advanced filter expressions. These expressions determine the search results that are returned when users interact with the corresponding catalog interface elements. For more information, see Working with Basic or Advanced Filter Expressions.
Categories, subcategories, filters, and filter options are visible on the user interface by default. However, you can use rules to hide them under certain conditions. For more information, see Activating or Hiding Building Blocks with Rules.
For more information, see the following help topics: