1. NetSuite Enterprise Performance Management
  2. NetSuite Account Reconciliation
  3. Account Reconciliation Sync SuiteApp
  4. Account Reconciliation Sync SuiteApp Installation and Setup
  5. Managing the Account Reconciliation Jobs
  6. Viewing the Job Execution Logs

Viewing the Job Execution Logs

To watch the progress of job execution, you need to access the job execution logs in NetSuite. In the logs, you can also find detailed information about errors in case of job failure.

To view the log of the executed job and plug-in script:

  1. In NetSuite, go to NetSuite EPM > Account Reconciliation > Manage Jobs.

  2. To access the execution logs of a job, click Logs next to the job. This opens the Account Reconciliation: Job Execution Log page where you can see the following:

    • Details and the status of the executed job and plug-in script.

    • Basic description of the job failure or plug-in error.

  3. Click the View link to open a NetSuite page that displays the log file contents.

    Note:

    The View link is available only for jobs that you have run.

    Depending on the selected job, the following options are available on this page:

    • If a log file is available, clicking the Download EPM Log button saves the log file to your computer.

      Note:

      This button is available only for Data Integration and Pipeline jobs.

    • For jobs that generate log files in Profitability and Cost Management, the EPM Job Execution Log subtab is displayed.

      Note:

      This subtab is available only for Data Integration and Pipeline jobs.

      On this subtab, you can choose between the Summary or Full view of the log file content.

    • To view details about the progress of the job execution, click the Job Execution Log subtab.

  4. Click Back to return to the Account Reconciliation Job Execution Logs page.

  5. To view all the plug-in execution logs, do the following:

    1. Click the Plugin Execution Logs link to the NSAR MR Job Plugin Executor script deployment record.

    2. To view all your script logs, click the Execution Log subtab.

    3. To view your debug level logs for troubleshooting, click the Deployments subtab, and do the following for all the listed script deployment records:

      1. Click the link to a script deployment record.

      2. On the script deployment record, click Edit.

      3. Set the Log Level field to Debug.

      4. Click Save.

      5. To return to the list of script deployment records, click the NSAR MR Job Plugin Executor link at the top of the page.

      6. Click the Deployments subtab and repeat these steps for all the other script deployment records in the list.

      Important:

      When you finish troubleshooting, ensure you change the log level to Audit to keep your data from being exposed in the logs.

Related Topics

General Notices