Close Manager Task Record Overview

Close manager task records help you assign, track, and manage Intelligent Close Manager (ICM) tasks outside of the dashboard portlet. You can use task records to assign work, set due dates, update status, and open the associated task page.

To view or edit close manager task records, you must have the Manage Accounting Periods permission and enable the Intelligent Close Manager feature.

NetSuite creates close manager task records for ICM tasks in the first open accounting period. NetSuite groups ICM tasks by task name, accounting period, and subsidiary, and creates one close manager task record for each group. A close manager task record can represent one or more tasks to complete for that task name, period, and subsidiary. Additional work for the same task name, period, and subsidiary is associated with the existing task record. Close manager task records have a one-to-many relationship with ICM tasks.

For example, suppose your first open accounting period is June 2026, your subsidiary is US Company, and seven sales orders are pending billing. NetSuite creates one close manager task record named Invoice sales orders for that period and subsidiary. In the ICM portlet, the Tasks column for Invoice sales orders shows 7 for the corresponding period and subsidiary.

The following table shows how ICM tasks correspond to close manager task records when the first open accounting period is June 2026.

Accounting Period

Subsidiary

Task Name in ICM

Number of Tasks in ICM

Close Manager Task Record

June 2026

US Company

Invoice sales orders

12

One Invoice sales order task record

June 2026

US Company

Approve vendor bills

7

One Approve vendor bills task record

June 2026

US Company

Approve Journal Entries

4

One Approve journal entries task record

NetSuite creates task records only for the first open accounting period so that you can focus on the current close cycle. This approach avoids creating task records for later periods that aren't ready to be worked on.

For example, suppose your first open accounting period is June 2026, and US Company has several vendor bills pending approval in both June and July 2026. NetSuite creates a task record named Approve vendor bills for June, but not for July. All the approve vendor bill tasks for July still appear in the ICM when you filter to July, but they don't have a corresponding task record yet. When June 2026 closes and July 2026 becomes the first open accounting period, NetSuite creates one task record for the July 2026 Approve vendor bill tasks. You can then assign the task record, set a due date, and update other task details.

You can open close manager task records from the Close Manager Tasks list or from linked task names in the Intelligent Close Manager portlet.

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General Notices