Enable Online Ordering and Customer Access Features
Make sure that the Online Ordering and Customer Access features are enabled to let customers convert quotes to an order.
To enable Online Ordering and Customer Access features:
-
Go to Setup > Company > Enable Features.
-
Go to the Web Presence tab.
-
Under Access, check the Online Ordering and Customer Access boxes.
-
Click Save.
Note:
If the Online Ordering and Customer Access features aren't enabled, customers won't see the Review and Place Order button in their quote records on your website.
After a customer makes a purchase from a quote, the quote is closed and NetSuite creates a Sales Order record linked to the original Estimate/Quote record.