Payment File Administration Processing

Error Code

Error Message

Description / Suggested action

EP_00007

Another process is queued for the same GL bank account and payment file format. Try again after the first process has been completed.

Payment File Administration (PFA) can only process records with same GL bank account and file format one at a time.

Allow the current queue process to finish first, then try again.

EP_00017

An error has occurred during payment file creation.

Check the following:

1. If exceeds time limit, try to generate with a smaller number.

2. Check the template for any errors.

3. Check for errors in any scripts attached to the entity, transactions, company, bank, and PFA.

EP_00023

An error occurred while creating the Payment File Administration record.

This happens when an error occurred during the creation of payment record for a transaction.

Check individual payments and see why the creation of the payment file failed.

EP_00046

Error in retrieving the entities {ENTITIES_ID}. Verify that the following entity records are active and set up for electronic payment.

Error in the Payment File creation due to an invalid bank entity record.

Check the entity of the transactions created if they are existing and active.

EP_00059

Unable to call parent process to recreate payment file. Scheduled script status:

Retrieving data. Wait a few seconds and try to cut or copy again.

Wait for the ongoing process to finish before starting a new one.

EP_00109

An error occurred when reversing payments. See logs for more details.

You must make sure that the discount accounts are set to the following default values when reversing a payment file administration with discount payments:

  • Purchase Discount Account - Purchase Discounts

  • Sales Discount Account - Sales Discounts

Related Topics

General Notices