1. Field Service Management
  2. Field Service Management Release Notes
  3. 2026 Releases
  4. 2026.01.1

2026.01.1

Important:

This version is currently only available for early access testing in sandbox accounts.

Globalization Enhancements

Scripted strings, reports, and notifications in FSM are ready for translation support. Note that you don't see other languages in scripted strings, reports, or notifications yet, even if you select a different language. This update gets FSM ready for a future release that includes full translation files.

Contact your NetSuite Account Manager if you want to test translations. We provide a PDF guide to help you test FSM translations, along with access to test files.

Issue Fixes

  • Improved Barcode Scanning Reliability

    The barcode scanner in FSM Mobile more consistently reads and captures barcode values, even in less ideal lighting or camera angles. The scanner automatically selects the optimal resolution for your device, improving overall scanning accuracy and performance across all supported barcode types.

  • Fixed CSV Import for Employee Passwords

    Employee passwords for mobile-only users are set and updated through CSV import without error. The system correctly processes the Field Service Password field during import, resolving previous failures.

  • Error-Free Password Entry in Employee Record

    You can now enter and save a password for mobile-only employees in the employee record without receiving an erroneous 'Please enter a password' alert. The save process works correctly on the first attempt.

  • Accurate Search Results for Dynamic Option Fields

    Select fields configured with dynamic options return accurate search results. The current options list is always used during searches, resolving issues with missing or empty results.

  • Correct Latitude and Longitude from Assets Without Addresses

    Task and Project Task records copy latitude and longitude values from the related Asset, even if the Asset's address field is empty. This ensures new tasks always have accurate geographic information.

  • Consistent App Icon Background on Mobile Home Screens

    The app icon displays with a solid blue background on iOS and Android home screens. Unwanted background colors or badges no longer appear, ensuring a consistent and professional appearance.

  • Full-Screen App Launch from iOS Home Screen

    Launching the app from the iOS home screen opens it in full-screen mode without the browser navigation bar. The app displays the correct name, Field Service, providing a more seamless and branded user experience.

  • Resolved Looping When Attaching Large Numbers of Contacts to Projects

    The Contact scheduled script successfully attaches all customer contacts to a project and then clears the Update Contacts box, even when the customer has more than 1,000 contacts. This update prevents the script from looping and ensures all contacts are attached.

General Notices