Add sick leave to an unworked shift (if using Leave in WFM)
If enabled on your account and an employee calls in sick for a shift, or leaves sick part way through a shift, you can record this within Workforce Management.
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On the Weekly screen, find the employees shift which you'd like to replace with sick leave.
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Click the red thumbs down icon.
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Check the Create leave for x employee box.
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Select the 'Sick Leave' or other leave you'd like to replace the shift.
This leave will appear as a new line above the scheduled shift. The scheduled shift will gray out indicating it has been actioned.
If you need to remove the leave you created, you can do this under their profile.
If you need to re-instate the shift, click the icon on the grayed-out shift.