About the Salesforce Connected App
When you create the connection in the Salesforce Connector Setup Wizard, you need to enter the consumer key and consumer secret of the connected app.
Creating a Connected App in Salesforce
The Spring '26 Release of Salesforce disabled the creation of connected apps. If you can create a new app, create the app with the settings listed below.
You do not need to create a connected app if you are using Salesforce Professional Edition without API license.
If you are able to view Create Connected App, create the app with the settings listed below. If not, then skip this section proceed with Editing an Existing App in Salesforce.
If you are able to create connected apps in Salesforce, you need to allow creation of connected apps in Salesforce in Setup > Apps > Connected App > Connected App Settings.
For more information about Salesforce connected apps, see the Connected Apps topic in the Salesforce documentation.
Ensure that the connected app has the following settings:
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In Connected App Name, enter NetSuite Connector Connected App. API Name is then auto-populated on the entered Connected App name, and Contact Email as the administrator email ID are provided.
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OAuth Settings is enabled. When enabled, this populates Callback URL and OAuth Scopes.
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Callback URL is set to https://design.integration.eu-frankfurt-1.ocp.oraclecloud.com.
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OAuth scopes:
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Full access (full)
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Perform requests at any time (refresh_token, offline_access)
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Go to Apps > Connected Apps > Manage Connected Apps > Edit the Connected App's setting: Set IP Relaxation field to Relax IP restrictions.
After creating the connected app, your consumer key and consumer secret will be displayed. Take note of these values. Alternatively, you can get the consumer key and consumer secret values again by going to Setup > Apps > App Manager, then view the created Connected App and click Manage Consumer Details.
Editing an Existing App in Salesforce
The Spring '26 Release of Salesforce disabled the creation of connected apps. If you have an existing app that you can use for Salesforce Connector edit the connected app with the settings listed below.
To edit an existing app in Salesforce, go to Setup > App Manager > Connected App > Edit. Update the app with the following settings.
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Verify that OAuth Settings is enabled. When enabled, Callback URL and OAuth Scopes are populated.
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Callback URL is set to https://design.integration.eu-frankfurt-1.ocp.oraclecloud.com.
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OAuth scopes:
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Full access (full)
-
Perform requests at any time (refresh_token, offline_access)
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Go to Apps > Connected Apps > Manage Connected Apps > Edit the Connected App's setting: Set IP Relaxation field to Relax IP restrictions.
You can get the consumer key and consumer secret values of your existing connected app by going to Setup > Apps > App Manager, then view the created Connected App and click Manage Consumer Details.
This completes the Salesforce-side prerequisites. Take note of the Consumer Key, Consumer Secret, Integration User Name and credentials for use in NetSuite for the SuiteApp setup process. You will need to enter the credential information of the connected app during the Create Connection step of the Salesforce Connector setup wizard. If you select Existing Connected App in Select Connected App choice, you can enter the connected app credentials. Alternatively, you can select Manage Connected App and let Salesforce Connector create the connected app for you.