'Invalid parent reference key' on Item Record Import

The error occurs when the parent item being referenced is of a different item type (for example, Inventory, Description, and so on) than the item being imported. The parent item must be the same type (for example, Inventory, Non-Inventory, Description, and so on) as the items being imported.

There are two ways to resolve this error:

Option One

If the parent item being referenced has been set up with the incorrect item type, delete or inactivate the parent item, and then recreate it.

1. Go to List > Accounting > Items.

2. Check the Show Inactives box.

3. Choose an option:

   • Inactivate the parent item by checking the Inactive box.

   • Delete the item by editing the item and selecting More Actions > Delete.

4. Go to Lists > Accounting > Items> New.

5. Create the correct item type.

Option Two

If the parent item being referenced has been set up correctly, select the appropriate record type in the Import Assistant.

Related Topics

• Items Import
• Assembly Item Import Errors
• Item Demand Plan Import Errors
• Inventory Detail Import Errors
• Inventory Item Import Errors
• Kit/Package Import Errors

General Notices