Updating SCIS Mobile Certificates

An important administrative task when using SuiteCommerce InStore (SCIS) is maintaining the list of SCIS Mobile Certificates. When a certificate expires, an administrator must modify the corresponding SCIS Mobile Certificate record with an updated certificate fingerprint.

When a mobile certificate expires, SCIS for iOS displays a warning message during the login process. Sales associates can ignore the expired certificate warning and continue working.

To update the certificate fingerprint:

  1. Log in to NetSuite.

  2. Go to Customization > List, Records & Fields > Record Types.

  3. Click Edit next to the host domain named in the warning message. For example, in the following screenshot, the Fingerprint for host domain system.na1.netsuite.com must be updated.

    Connection Safety Warning for NetSuite Login
  4. Under the Certificate Fingerprint field, enter the new Fingerprint.

  5. Click Save when you're finished entering a new Fingerprint.

Note:

After updating an SCIS Mobile Certificate record in NetSuite, log in to SCIS on the mobile device to refresh configuration settings.

Related Topics

General Notices