Updating SCIS Mobile Certificates

An important administrative task when using SuiteCommerce InStore (SCIS), is maintaining the list of SCIS Mobile Certificates. When a certificate expires, an administrator must modify the corresponding SCIS Mobile Certificate record with an updated certificate fingerprint.

When a mobile certificate has expired, SCIS for iOS displays a warning message during the login process. Note that sales associates can ignore the expired certificate warning and continue working.

To update the certificate fingerprint:

  1. Login to NetSuite.

  2. Go to Customization > List, Records & Fields > Record Types.

  3. Click Edit next to the host domain named in the warning message. For example, in the following screenshot, the Fingerprint for host domain, system.na1.netsuite.com must be updated.

    Connection Safety Warning for NetSuite Login
  4. Under the Certificate Fingerprint field, enter the new Fingerprint.

  5. Click Save when you are finished entering a new Fingerprint.

Note:

After updating an SCIS Mobile Certificate record in NetSuite, log in to SCIS on the mobile device to refresh configuration settings.

Related Topics

SCIS Mobile Certificates
Adding a Mobile Certificate Entry
Obtaining Domain Fingerprints for SCIS Mobile Certificates

General Notices