SuiteCommerce InStore Installation

SuiteCommerce InStore (SCIS) is delivered as a managed SuiteApp (bundle) that you install in your NetSuite account. With a managed SuiteApp, you automatically receive updates for fixes and enhancements without any need to update manually or migrate for future releases.

• Beginning the Installation

  • Installing SuiteApps for SCIS

  • Setting Up the SCIS Website

  • Configuring Image Preferences

  • Using a Registered Domain with SCIS

  • Required Features and Settings for SCIS

  • Accounting and Tax Preferences for SCIS

  • Set Shipping Charge Automation

  • Configure Tax Settings

  • Permit Refunds or Exchanges for Transactions in Closed Accounting Periods

• Managed Bundle Updates of SCIS

• SCIS for iOS (iPadOS) and SCIS for Windows Mobile Applications

• Working with SCIS on Sandbox

• Configuring Search Fields and Field Sets

• Troubleshooting Your SCIS Installation

Prerequisites

Before you can install SCIS, contact your NetSuite sales rep or account manager. Ensure that you have access to NetSuite Commerce features such as SuiteCommerce InStore and access to the SuiteCommerce InStore SuiteApp.

Partner Implementations with Customizations

Some SCIS implementations might include installing a SuiteApp or other bundle to customize a setup. If an implementation is being done through a third-party NetSuite partner, it is important that the partner verify whether a specific version of a SuiteApp or bundle is supported in SCIS before applying the customization.

Partners can confirm if a version is supported by contacting their NetSuite Product representative or Customer Support.

Tip:

Partners should always confirm if a SuiteApp or bundle version is supported for use with SCIS before installing it.

For general information, see SuiteApp Versions and Viewing the SuiteApp Version History.

First Installation of SuiteCommerce InStore

For detailed instructions on installing the SuiteApp, read Beginning the Installation.

Note:

After installation, you must configure SCIS for your business needs. Configuration steps include defining SCIS Settings, configuring receipt templates, employee records, item records, cash drawer management settings, and SCIS custom records. For more information about configuration, read SCIS Configuration.

Managed Bundle Updates and Phased SCIS Release

After you have installed the SuiteCommerce InStore SuiteApp in your account, the SuiteApp is updated periodically. SCIS has major releases of new features and enhancements occur twice each year. E-fixes can occur every two weeks. E-fix releases are typically used to correct issues an to deliver version updates to a set of accounts. Major releases and e-fixes are delivered directly to your account in managed bundle updates.

For more information, read Managed Bundle Updates of SCIS.

SCIS App for iOS (iPadOS) and SCIS App for Windows

Depending on which operating system (OS) the mobile devices you will use for SCIS are using, you will install one of the SCIS app versions on those devices. For more information about how to install and configure the mobile apps for your account, see SCIS for iOS (iPadOS) and SCIS for Windows Mobile Applications.

SCIS on Sandbox

You should install and configure SCIS on a sandbox account before using it in production. Testing on sandbox enables you to verify that your business processes work seamlessly before you start taking orders with SCIS in your store.

For more information, read Working with SCIS on Sandbox.

Reference Information

Use the following topics for reference information:

• Required Features and Settings for SCIS – Useful as a reference on first installation. You must enable required features and settings for successful installation.

• Configuring Search Fields and Field Sets – Use this information if you have made significant configuration changes.

Related Topics

• SuiteCommerce InStore Installation
• Installing SuiteApps for SCIS
• Setting Up the SCIS Website
• Required Features and Settings for SCIS

General Notices