Managed Bundle Updates of SCIS

After you've installed the SuiteCommerce InStore SuiteApp for the first time in your account, it's updated periodically. Updates to SuiteCommerce InStore (SCIS) occur automatically in your account. These updates are delivered by a phased release process, similar to the release process for NetSuite upgrades. You'll receive an email notification before any major update.

If the managed bundle update fails, you can run a script to identify required features and settings that may not be enabled. For more information, see Identifying Required Features and Settings for SCIS.

See the following topics to learn more about managed bundle updates to SCIS:

Resetting Touch Points for a New Version

Important:

You must reset the touch point after each update to a new version.

To reset the touch point after a managed bundle update:

  1. Go to Commerce > Websites.

  2. Edit your SCIS website.

  3. On the Touch Points subtab, set the View Homepage touch point to SuiteCommerce InStore.

  4. Click Save.

Minor Releases

Minor releases occur periodically and usually include bug fixes and patches. If the release impacts any configurations that you may have in your account, you'll receive an email notification before the minor release.

Phased Release Process for SCIS

A new version of SCIS is released twice a year. The new version of SCIS is delivered to groups of customers in phases over a period of two months. You'll receive an email notification before SCIS is updated to the new version in your account. The email message includes the date and time when your account will be updated, and may include required actions for administrators to perform in preparation for the new version of SCIS.

The new version of SCIS is available on sandbox before the date when your account is updated in production. On sandbox, you can test new features using your own data and business processes. For more information, see Working with SCIS on Sandbox.

The following is recommended when a new version of SCIS is available in your sandbox account:

  • Continue to use the production account to run daily business processes.

  • Use the Sandbox account to learn about new features and to test the upcoming release.

After the new version has been available in sandbox for approximately two weeks, updates to customer accounts begin in phases. Contact your NetSuite representative for more information about your account.

Identifying Required Features and Settings for SCIS

You can run a script that identifies features and settings that may have caused the installation to fail. Use the NetSuite debugger to run the script.

To generate a list of required features and settings:

  1. Copy the script displayed in the SCIS_CheckRequiredFeatures.js file in the NetSuite file cabinet at Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - POS > SuiteCommerce InStore > scripts. You can use the Search box in the File Cabinet to find the file.

    Locate SCIS_CheckRequiredFeatures.js file
  2. Go to Customization > Scripting > Script Debugger.

  3. Enter the SuiteScript Debugger domain (by clicking the link as indicated) and re-enter your login credentials if prompted.

  4. Set the API Version to 1.0.

  5. Paste the script code into the debugger.

  6. Click Debug Script and then click Continue.

If there are features required for SCIS that aren't enabled in your account, they'll be listed at the bottom of the page.

Related Topics

General Notices