APM Action Diagnostics
To begin monitoring actions, use the following dashboards:
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SuiteCommerce Action Diagnostics
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SuiteCommerce InStore Performance Diagnostics
For more information, see Action Performance Dashboards.
For more information concerning the elements on these dashboards, see the following help topics:
Action Tiles
Each tile shows detailed information about the performance of an action based on your selected filters. The tiles can help identify actions if there are changes in the total duration of an action over time. Use the average, median, and 95th percentile data for more information about long-running processes.
Click a tile to view the timeline. Then, click a point in the timeline to view the history of the action during a specific time.
The following screenshot shows examples of action tiles shown on SuiteCommerce InStore APM:
Depending on the feature that you are using, the following details are available on each tile:
|
APM for Commerce Feature |
Data |
Description |
|---|---|---|
|
All |
Action Name |
Shows the name of the action. |
|
Average Duration |
Shows the average amount of time to process a particular action. The average duration takes into account every time the action occurred, based on the filter settings you choose. Total duration for every action is summed and then divided by the number of actions that occurred. |
|
|
Median |
The median is useful because it is a way to interpret the middle of the performance data set. Note that the average may be influenced by low or high values in performance data that are atypical. To find the median, performance data is sorted by total duration, least to greatest, and the middle position is displayed. |
|
|
95th Percentile |
This value is useful in measuring performance data because it gives an accurate picture of how the action performs most of the time. |
|
|
Customization Time Chart |
Shows a smaller version of the performance of customizations over time. |
|
|
Performance Logs |
Shows the number of performance logs captured for the action. View the performance logs on the Action History table. For more information, see APM Action History. |
|
|
SuiteCommerce InStore APM |
Location |
Shows the number of locations where the action occurred. |
|
Devices |
Shows the number of devices where users performed the action. |
Total Duration of Actions and Customization Performance Over Time
Data related to customizations are available only after the SuiteApp has finished processing them. To know when customization data was last updated, view the note that precedes the action tiles.
When you click a point in the timeline, you can view aggregate performance data for a particular action. A popup window shows the number of times the action occurred and the average time it took to process the action, including the time it took for customizations associated with that action to run. By default, you can see the average total duration on the graph. Click one of the tabs to see data graphed for the median or 95th percentile.
You can drag to zoom at any point in the graph to magnify a particular section. The durations of user event scripts and workflows are indicated by different colored lines. Also note that the date and time is always displayed in Pacific Time.
For example, the timeline graph shows the following information:
|
Item |
Description |
|---|---|
|
1 |
Tabs you can click to show Average, Median, or 95th Percentile data. |
|
2 |
The number of times the action occurred based on filter settings. |
|
3 |
The total duration of time it took to process the action. |
|
4 |
The amount of time it took for user event scripts associated with the action to run. |
|
5 |
The amount of time it took for workflows associated with the action to run.
Note:
User event scripts and workflows are customizations. The feature displays the date and time when customization data was most recently available. |
|
6 |
Click the node to display the Action History, which shows detailed information about each action. |