You may notice an alternative version of the Choose Role page when logging in to NetSuite. This version of the page appears when the system is not able to determine your usual role or a specific account. The page appears in following cases:
You logged in from the system domain for the first time, and there is no browser history.
You logged in to a new account for the first time. For example, you gained access to a new production account.
This version of the Choose Role page is not an error page. This page lets you explicitly choose a role or an account. The page appears because the system was not able to determine your role or account from previous NetSuite usage.