Delaying Order Imports in NetSuite Connector

Sometimes, you may want delay importing of orders to NetSuite Connector by a few minutes. This delay may be required to run some process, such as a fraud detector in the storefront. You can achieve this delay using order filter and filter out orders that are not older than the desired minutes.

The following procedure is for filtering orders that are less than 10 minutes old for Shopify connector. You can adjust the timing, as required.

To introduce delay in order imports:

  1. Log in to app.farapp.com.

  2. Select the appropriate connector and account.

  3. Go to Settings > Orders.

    The General tab of Order Settings page opens.

  4. Click Advanced Options.

  5. Click Edit Order Filters.

    The Edit Order Filters popup window opens.

  6. Update the fields in the popup window as follows:

    1. Check if: Order Header ValueCurrent timeIs Greater ThanComputed Value

    2. If True, Set Value To: Set Order FilterImport Order

    3. Otherwise, Set Value To: Set Order FilterDon’t Import Order

  7. Click the Click to View/Edit Value link that displays in the first row.

  8. Update the fields in the popup window as follows:

    1. Value Type: Calculate Value

    2. Set Value To: Order Header ValueOrder DateAdd Time To Date (Seconds)Fixed Value600.

      Note:

      600 indicates 600 seconds, that is 10 minutes.

  9. Click Save Changes.

  10. Click Close.

  11. In the Order Settings page, click Save.

Related Topics

NetSuite Connector Order Sync Management
Handling a High Volume of Orders
Importing Orders from the Storefront in NetSuite Connector
Setting Order Statuses for Automatic Import in NetSuite Connector
Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector
NetSuite Connector Order Sync FAQ

General Notices