Mapping Order Shipment Methods in NetSuite Connector

Map shipment methods from your marketplace or cart to matching shipment methods in NetSuite. This lets you track shipping methods and costs on each order in NetSuite.

Mapping Options

NetSuite Connector shows shipment methods it finds in NetSuite, like Ground, Next Day, Priority, and so on. In NetSuite, these shipment methods are known as shipping items. These shipment methods appear in a dropdown list when mapping shipment methods from your marketplace, cart, or 3PL. In addition to the shipment methods detected in NetSuite, the following options are also available:

• Do Not Post –Default setting for an account. When a new shipment method is added from a marketplace, cart, or 3PL, NetSuite Connector shows an error message instructing you to map the shipment method. After mapping, NetSuite Connector uses that mapping for the marketplace, cart, or 3PL.

• Not Mapped – Selecting this option omits the shipment method from the order in NetSuite.

  Note:

  If you don't map a shipment method, the shipping cost gets dropped when NetSuite imports the orders.

You can map shipment methods in the following ways:

• From the Shipment Mappings page

• Directly from the order

Mapping Shipment Method from the Shipment Mappings Page

The Shipment Mappings page enables you to view and edit all the shipment method mappings. On the Shipment Mappings page:

• The left column displays the shipment methods from the marketplace, cart, or 3PL. If an order with a shipment method isn't imported, the left column will be blank.

• The right column displays the NetSuite shipment method to which the marketplace, cart, or 3PL shipment method is mapped.

• The Default Shipment Method to Post When No Match Found field displays the default shipment method. When a new shipment method is added to the left column, the method selected in this field is selected in the right column by default.

To map a shipment method from the Shipment Mappings page:

1. Log in to app.farapp.com.

2. Select the connector and the relevant account.

3. Go to Mappings > Orders.

4. Click the Shipping tab.

   The Shipment Methods page opens.

5. When a new shipment method is added to the left column, in the right column, select the NetSuite shipment method that you want to map.

   Note:

   If you do not see the required NetSuite shipment method in the list, refresh the NetSuite shipment methods. For more information, read Refreshing Shipping Methods for NetSuite Connector.

6. Click Save.

   Current and future orders with the same shipment method will use the mapping you set up.

Mapping Shipment Method from an Order

If you have an order with a shipment method NetSuite Connector doesn't recognize, you can set up a new mapping right from that order.

Note:

This method does not work for Amazon connector.

To map a shipment method from an order:

1. Log in to app.farapp.com.

2. Select the connector and the relevant account.

3. Go to Data Flows > Orders.

4. Search for the order you want to map by entering the order ID in the Search field and pressing Enter.

5. On the order, click the Action menu (pencil icon) and select Edit.

   The Order Details window opens.

6. Click the Mapping tab.

   The shipment method for the order will show up with the default mapping. Usually, the default mapping is Do Not Post.

7. From the NetSuite Shipment Method list, select the NetSuite shipment method to which you want to map the marketplace, cart, or 3PL shipment method.

   Note:

   If you do not see the required NetSuite shipment method in the list, refresh the NetSuite shipment methods. For more information, read Refreshing Shipping Methods for NetSuite Connector.

8. Click Save Changes.

   Current and future orders with the same shipment method will use the mapping you set up.

Related Topics

• Mapping the Shipment or Payment Methods in NetSuite Connector
• Mapping Order Payment Methods in NetSuite Connector

General Notices