Posting FBA Orders in NetSuite Connector
Posting Amazon FBA orders involves one required setting and two mappings that you should complete.
Creating an Amazon Fixed Customer
Amazon does not provide complete customer information for FBA orders. Therefore, to sync these orders to NetSuite, create a fixed customer that all FBA orders will be associated with in NetSuite. The name and available address information for the order still appears on the order itself.
To create an Amazon Fixed Customer:
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Create a customer and note it’s internal ID.
If you configure NetSuite as preferred by NetSuite Connector, you should see the internal ID of the customer in your list of customers.
Else, refer to the topic Viewing Internal IDs in NetSuite.
To locate the internal ID for an object, you can also check the topic Finding the Internal ID of Records.
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Log in to app.farapp.com.
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Select the connector and the relevant account.
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Go to Settings > Orders.
The Order Settings page opens.
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In the Post FBA (Fulfilled by Amazon) Orders Against Customer field, enter the internal ID of the customer.
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Click Save.
Mapping a Location for FBA Orders
You should create an inventory location for FBA items. When you replenish FBA items to Amazon, move them into that inventory location. After posting FBA orders to NetSuite, NetSuite Connector posts that inventory location for the orders, decreasing the FBA inventory.
Mapping FBA orders to a location is done like any other order location mapping. For more information, read Mapping Order Location in NetSuite Connector. The only difference is that with Amazon connector, you get an additional column to select whether the mapping applies to MFN, FBA, or both. In this case, you should set that column to FBA.
Mapping a Shipment Method for FBA Orders
Use the following procedure to assign a shipment method to FBA orders.
To assign a shipment method to FBA orders:
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Perform one of the following actions:
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Identify an existing shipping item.
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Create a new shipping item for using with FBA orders.
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Note the internal ID of the shipping item.
To locate the internal ID for an object, read Finding the Internal ID of Records.
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Log in to app.farapp.com.
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Select the connector and the relevant account.
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Go to Mappings > Orders.
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Click the Shipping tab.
The shipping items are retrieved from NetSuite.
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From the Default Shipment Method to Use for FBA Orders list, select the FBA shipment method.
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Click Save.