Activating NetSuite Connector Settlement Sync
When validating settlement sync, consider the following:
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Make sure the test report shows Complete status in NetSuite Connector. Any errors, should be corrected or cancelled. Technically, if the order you are verifying does not have any errors, then the synced data should be accurate.
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If an order has cancelled postings, the data in that order will not be accurate.
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Check both a refunded and non-refunded order and verify that the records in NetSuite match Amazon’s data.
Note:NetSuite Connector syncs data directly from the v2 Amazon settlement report. The expectation is that the Amazon Seller Central UI represents the data on the order the same as it does in the report. However, if you see a mismatch, download the report directly from Amazon Seller Central and check the data on the report.
Enabling Settlement Sync
After completing settlement sync activation steps 1 and 2, you can activate your settlement sync. You should activate the settlement sync after the Amazon connector is live, because the settlement sync needs orders in the reports that are previously synced by NetSuite Connector. However, if you are setting the Amazon order sync and settlement sync live for the first time, review the going live topics before activating the sync. For more information, read NetSuite Connector Deployment to Production.
Before enabling settlement sync, you may want to adjust the cutoff date for settlement reports.
For more information, read Setting the Amazon Settlement Report Cutoff Date.
To enable settlement sync:
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Log in to app.farapp.com.
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Select Amazon connector and the relevant account.
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Go to Data Flows > Manage Data Syncs.
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Click the Settlement Sync switch to enable the settlement sync.
The Settlement Sync now runs. All the processes that you manually completed during the testing will now be completed automatically by NetSuite Connector.