Creating Mappings For Fulfillment Sync in NetSuite Connector

NetSuite Connector syncs the shipping details to the marketplace/cart after you fulfill an order in NetSuite (either partial or complete) and create an item fulfillment record. By default, NetSuite Connector syncs the standard information required in the marketplace/cart on the fulfillment. You do not have to set up fulfillment mappings for these fields. These include:

Important:

NetSuite Connector can only map to standard fields in the storefront's Application Programming Interface (API). NetSuite Connector does not support or allow mapping fulfillment information to custom fields created in the storefront.

Mapping additional fields on the fulfillment is optional. Complete the following steps if you need additional fulfillment fields to be mapped:

Note:

The following example creates a logic mapping that sets the Tracking URL field to the FedEx homepage whenever a fulfillment uses a shipping method that contains FedEx in the name. Note that this mapping is for demonstration purposes only and should not be used as Shopify will automatically construct the proper tracking URL for FedEx shipments using the tracking number.

To create new mappings for fulfillment sync:

  1. In NetSuite Connector, select the connector and relevant account.

  2. Go to Mappings > Fulfillments.

  3. Click Add Mapping.

  4. In the Add Mapping window, click Add Shopify Mapping.

    This example uses Shopify connector, so Add Shopify Mapping is used.

  5. A message window will appear that confirms that you have added a new mapping. Click Close.

    Your new mapping will default to a fixed type mapping.

  6. Click the dropdown list and select Logic mapping.

  7. Click Logic Mapping - Click to View/Edit.

  8. On the Edit Logic Mapping window:

    • Leave the Value Type dropdown as-is.

    • On the first Check If field, select Fulfillment Header Value.

    • On the second Check If field, select Ship Method.

    • On the third Check If field, select Contains.

    • On the fourth field dropdown leave it at Fixed, and enter FedEx in the final field in the Check If line.

    Completing this step tells NetSuite Connector to check in the Ship Method on the fulfillment contain the word FedEx. The following steps will now tell NetSuite Connector what to do when the fulfillment order contains or does not contain the indicated value.

  9. In the If True, The Set Value To line, leave the first field dropdown set to Fixed and enter www.fedex.com into the second field.

  10. Leave Otherwise, Set Value To line Otherwise, Set Value To line as-is.

    Leaving this as-is will not do anything if the shipping method does not contain the word FedEx.

  11. Click Save.

Related Topics

NetSuite Connector Fulfillment Sync Management
NetSuite Connector Fulfillment Sync Triggers
Enabling Multiple Item Fulfillments from a Single Order in NetSuite Connector
Pushing Fulfillments Manually from NetSuite in NetSuite Connector
Troubleshooting Common Fulfillment Sync Errors in NetSuite Connector

General Notices