Tracking Shopify Item Inventory in NetSuite Connector

Before you can sync item inventory to Shopify, you must set Shopify to track inventory for those items. If you attempt to send inventory to Shopify for an item you have not set to track inventory, an error will result.

To set Shopify to track item inventory, you must map the inventory_management field for your Shopify products. This field corresponds to the Track Inventory box on your items in Shopify.

To set Shopify to internally track item inventory:

  1. Log in to app.farapp.com.

  2. On the left panel, select the Shopify connector and relevant account.

  3. Go to Mappings > Products.

  4. On the Products Mappings page, click the button of the sync type you are using, either Price/Quantity Only or Full Product. The actual field mapping you create will be the same, you should ensure to create it in the fields for the sync you are using.

  5. Click Add Mapping.

  6. On the Add Shopify Field Mapping page, do the following:

    1. In the Standard field, select inventory_management.

    2. Click Add Mapping.

      A confirmation message is displayed indicating that your mapping was added and the new mapping will appear at the end of mappings list. If your mapping list extends off the page, you may not see the mapping you recently added.

    3. Click Close.

  7. On the row of the added mapping, in the first field under the Mapping Type column, select Use Default. Every time the item syncs, NetSuite Connector will, by default, apply the action you define on the next step.

  8. Go to the field under Default Value and select shopify (track inventory on site). This sets Shopify to track inventory on items by default.

  9. (Optional) If you do not want to track inventory, skip steps 7 and 8 because this new mapping field is set not to track inventory by default. You can control whether Shopify tracks inventory for each item by mapping a field in NetSuite that contains the value you want to use for that item. To enable this, enter the NetSuite field ID for the field on the item that will contain that value in the NetSuite Field ID column and then skip the next step.

  10. Click Save.

Related Topics

Managing the Shopify Connector in NetSuite Connector
Shopify Inventory Management Mapping
Troubleshooting Shopify Sync Errors in NetSuite Connector
Shopify Connector FAQ

General Notices