Searching for Orders Posted By NetSuite Connector

An order will have the status Order Posted, Waiting for Shipment if it is imported into NetSuite. To find the order ID that is imported into NetSuite or the NetSuite internal order ID, by click Show NetSuite Transaction ID in the right-most dropdown in NetSuite Connector and click OK. You can also find the information within NetSuite without logging into app.farapp.com.

To find an order in NetSuite using Search Order ID field:

  1. Go to Transactions >Sales > Enter Sales Orders > Search.

  2. In the View dropdown, select the custom field you created for storefront order.

  3. Select the order from the list.

Alternatively, you can search for a record's internal ID. See How to Find a Record's Internal ID for more information.

If you cannot find your order in NetSuite and NetSuite Connector shows an internal ID for the order, then the order must be deleted from NetSuite. For the order to reimport, you will need to post the order again from NetSuite Connector.

Related Topics

NetSuite Connector Order Sync Management
Searching for an Order in NetSuite Connector
Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector
NetSuite Connector Order Sync FAQ

General Notices