BigCommerce Order Status

When BigCommerce orders are imported, NetSuite Connector automatically changes their status in the storefront to Awaiting Shipment. This process cannot be modified to update the status of the order.

You can, however, change the lable of the status in BigCommerce. For instance, you can change the label from Awaiting Shipment to Sent to NetSuite Connector. The BigCommerce interface displays Sent to NetSuite Connector, but in the API, the status is still Awaiting Shipment. For more information about renaming the order status in BigCommerce, check the BigCommerce website article https://support.bigcommerce.com/s/article/Order-Statuses#rename.

Related Topics

Managing the BigCommerce Connector in NetSuite Connector
Mapping BigCommerce Call For Pricing Message
Troubleshooting the Issue That An Item has No Inventory, But Customers can Still Order the Item in BigCommerce
BigCommerce Connector FAQ

General Notices