One-Time Donation

When a one-time donation is submitted through the Online Donation HTML page, an invoice is generated in NetSuite.

If you set the Allow Recurring Donation box on the online donation setup record to No, your donors can only submit one-time donations on your website. However, they can submit multiple one-time donations.

Submitting a One-Time Donation

The following procedure is for donors to submit a one-time donation on your website.

To submit a one-time donation:

  1. On the Online Donation HTML page, the donor provides the following details:

    1. Name – Donor’s complete name.

    2. Email – Donor’s email address. If the Donor Identifier field is set to Email, the system uses the donor's email address to check if the donor already has an existing customer record in NetSuite. If there is none, then the system creates a customer record using the donor's email address.

    3. Phone Number – Donor’s phone number. If the Donor Identifier field is set to Phone, The system uses the donor's phone number to check if the donor already has an existing customer record in NetSuite. If none, If there is none, then the system creates a customer record using the donor's phone number.

    4. Donation – Donor’s preferred donation program.

    5. Amount – The field dynamically displays the amount depending on the donation program or option the donor selects. A donor can also enter a custom amount.

  2. The donor clicks Donate Now.

    The page redirects to the Payment Link payment page where the donor enters their payment details.

    The Payment Link page also displays a summary of the invoice created for the online donation.

  3. The donor clicks Pay.

Related Topics

Anonymous Donation
Recurring Donation
Online Donation Types

General Notices