Regenerating a Consumer Key and Secret

If you no longer have the consumer key and secret for an integration record that was created in your NetSuite account, you can regenerate them. Be aware that when you reset these credentials, the old ones are invalidated.

At the same time, even after you reset the consumer key and secret, you can still use a token and token secret that were created with the original consumer data. But they must be used with the new consumer key and secret.

If the record was installed in your account through bundling, you cannot reset the credentials. The credentials can be reset only by an authorized user in the NetSuite account where the record was created.

Note:

Only administrators can complete this procedure.

To regenerate a consumer key and secret:

  1. Go to Setup > Integration > Manage Integrations.

  2. Select the record for which you want to generate a new consumer key and secret.

    The record opens in view mode.

  3. Click the Edit button.

  4. Click the Reset Credentials button.

    Note:

    The Reset Credentials button is only displayed if the integration is using TBA.

    Reset Credentials button on an integration record

    The system displays a popup message asking if you are sure you want to reset the credentials.

  5. Click OK.

    The system resets the credentials. The record is again shown in view mode, with the new consumer key and secret displayed.

Warning:

For security reasons, the only time the consumer key and consumer secret values are displayed is on the confirmation page. After you leave this page, these values cannot be retrieved from the system. If you lose or forget these credentials, you must reset them to obtain new values. Treat these values as you would a password. Never share these credentials with unauthorized individuals, and never send them by email.

Related Topics

Requirements for Using Token-Based Authentication
TokenPassport Complex Type
Updating a SOAP Web Services Integration to Send Token-Based Authentication Details
SOAP Web Services Governance for Token-Based Authentication
Token-Based Authentication Errors in SOAP Web Services

General Notices