Step 2 Create the Saved Search

The saved search for this workflow should include following criteria:

To create the saved search:

  1. Go to Lists > Search > Saved Searches > New.

  2. On the New Saved Search page, click Customer.

  3. Enter Customers with Sales Orders in the Search Title field.

  4. To find customers with sales orders:

    On the Criteria tab, scroll to the bottom of the Filter list, then select Transaction Fields. The Saved Customer Search window appears.

  5. From the Transaction Filter list, select Type. The Type list appears. Select any of from the drop down list, then Sales Order from the scrolling list. Click Set.

  6. On the Criteria tab, scroll to the bottom of the Filter list, then select Transaction Fields. The Saved Customer Search window appears.

  7. From the Transaction Filter list, select Main Line. A list appears. Select Yes, then click Set.

  8. To find customers who have not received the welcome email:

    On the Criteria tab, select the Email Scheduled field from the Filter list. A list appears. Select No, then click Set.

    The following screenshot shows the Criteria tab for the saved search:

    A screenshot depicting the Criteria tab for saved searches.
  9. To find customers with at least one Sales Order, click the Summary subtab on the Criteria tab and select the following options:

    • From the Summary Type list, select count.

    • From the Field list, select Transaction Fields. From the Transaction Field list, select *, then select greater than, and enter a Value of 0. Click Set.

  10. Click Save.

Related Topics

Welcome Email Sent to Customers Three Days After First Order Workflow
Step 1 Create the Custom Field for the Customer Record
Step 3 Create the Workflow and Set the Schedule

General Notices