Button Issues

The following table lists common Add Button action issues and their associated solutions:

Issue

Solution

Buttons added to a record for the workflow disappear when the browser is refreshed.

Make sure that the Add Button actions trigger on Before Record Load, not on Entry.

For more information, see the Workflow FAQ Why do the buttons I have added to the record disappear when I refresh the browser?.

Buttons removed from the record for the workflow become visible when the browser is refreshed.

Make sure that the Add Button actions trigger on Before Record Load, not on Entry.

For more information, see the Workflow FAQ Why do the buttons I have added to the record disappear when I refresh the browser?.

Related Topics

Troubleshooting a Workflow
General Workflow Issues
Action Issues
User Accessibility Issues
Troubleshooting Workflows Examples

General Notices