Action Issues

The following table lists common workflow action issues and their associated solutions:

Issue	Solution
You added or edited workflow actions, but the actions do not execute.	Take one of the following actions: Refresh your browser. If you add an action with a server trigger, but the action does not execute when you test the workflow, refresh your browser. For example, you add a Set Field Mandatory action to a state, but the action does not appear to execute. Make sure the trigger type for the action is compatible with the trigger on which the record enters the state. This error can occur when you have a state that includes an action set to trigger on Entry or Exit but the server trigger is not supported by the action. For example, Add Button actions do not run when the record enters the state on a Before Record Submit trigger. For more information, see SuiteFlow Trigger Execution Model. For more information about triggers on actions, see Action Triggers

Issue

Solution

You added or edited workflow actions, but the actions do not execute.

Take one of the following actions:

Refresh your browser. If you add an action with a server trigger, but the action does not execute when you test the workflow, refresh your browser. For example, you add a Set Field Mandatory action to a state, but the action does not appear to execute.
Make sure the trigger type for the action is compatible with the trigger on which the record enters the state. This error can occur when you have a state that includes an action set to trigger on Entry or Exit but the server trigger is not supported by the action. For example, Add Button actions do not run when the record enters the state on a Before Record Submit trigger. For more information, see SuiteFlow Trigger Execution Model.

For more information about triggers on actions, see Action Triggers