1. Commerce
  2. SuiteCommerce InStore (SCIS)
  3. SCIS Administrator Guide
  4. SCIS Cash and Transactions
  5. SCIS No Sale

SCIS No Sale

Typically, the cash drawer opens automatically based on the payment method used on an order. However, sales associates can use the No Sale option in the SCIS User Menu to open the cash drawer without a sales transaction. After selecting No Sale in the User menu, the sales associate must choose a reason for opening the cash drawer.

Administrators must enable permissions for roles that are authorized to use the No Sale option, and for roles that require manager override. They must also define reasons for opening the cash drawer. Configure SCIS Open Drawer Reason custom records for this purpose.

To enable permission to use No Sale:

  1. Go to Commerce > InStore > Permissions.

  2. Click Edit next to OPEN_CASH_DRAWER.

  3. In the Authorized Roles list, select the roles that are authorized to use No Sale.

  4. In the Require Authorization Roles list, select the roles that require manager override.

  5. Click Save.

Employees with authorized roles enter their SCIS Access Codes to enable employees that require authorization to open the cash drawer.

To configure SCIS Open Drawer Reason custom records:

  1. Go to Commerce > InStore > Open Drawer Reasons.

  2. Click New SCIS Open Drawer Reason.

    1. Enter a Name for the reason. This name is what displays to the sales associate using SCIS.

    2. Choose the SCIS Location, Website, and Subsidiary where this open drawer reason should apply. You can also apply it globally, by checking the Apply to All boxes.

The reasons you define appear in a list that displays when the sales associate selects the No Sale option in the SCIS User Menu. The cash drawer won't open until the sales associate selects a reason.

Related Topics

General Notices