Pick, Pack, and Ship Overview

The Pick, Pack, and Ship feature allows greater flexibility to process and track the status of orders through the fulfillment and shipment processes. You use separate transactions to pick the items from inventory, pack the items to prepare them to be shipped, and then ship the items to their destination.

Using Pick, Pack and Ship, you can send items to your customers or to your other locations, if you use the Multi-Location Inventory feature. For details, read Pick, Pack, and Ship with Transfer Orders.

When the Pick, Pack, and Ship feature is activated, orders are fulfilled in three stages: Fulfill Orders (Pick), Mark Orders Packed and Mark Orders Shipped.

When you fulfill an order, you pick the items from inventory in the warehouse that you need to fill the order. Mark the order packed when you physically package them to be ready to ship. Finally, you mark orders shipped when the order is on the way to its destination.

You can track orders through each step of the fulfillment process. Possible statuses for a fulfillment are:

To view a list of item fulfillments and their statuses, go to Shipping > Shipping > Fulfill Orders > List. In the Status field of the footer, filter the list by type of status for fulfillments you want to see. Select All, Picked, Packed or Shipped.

Select a Default Item Fulfillment Stage at Setup > Accounting > Setup Tasks > Shipping. The default status populates the Status field on new item fulfillments, as well as in the Set Shipment Status To field on the Bulk Fulfill Orders page.

For other related preferences or settings, see Setting Up Pick, Pack, and Ship or Commitment Settings for Reallocation of Picked or Packed Inventory.

It is possible for one order to be partially picked, partially packed and partially shipped, so an order may have several fulfillments, each with a different status.

For example, an order with six items is picked in two fulfillments:

Related Topics:

Pick, Pack, and Ship Workflow Charts
Setting Up Pick, Pack, and Ship
Fulfilling Orders Using Pick, Pack, and Ship
Marking an Order Packed
Marking an Order Shipped
Order Fulfillment Confirmation Email

General Notices