Contract Renewals Reports and KPIs

The following Contract Renewals reports are available on the Contract Renewals tab:

• Under Metrics and KPIs:

  • Current Licenses | All

  • Current Licenses | Production Users

  • Current Maintenance

  • Customer Retention

  • Customer by Product Retention

  • Customer Maintenance Retention

• Under Channel Reporting:

  • Sales by Channel

  • Sales by Distributor Summary

  • Sales by Reseller Summary

  • Sales by End User Summary

  • Open Sales Orders

The following key performance indicators (KPIs) are available on the Contract Renewals tab under Metrics and KPIs:

• Current Licenses | Production Users | KPI

• Current Maintenance | KPI

• Customer Retention | KPI

• Customer Maintenance Retention | KPI

To set up these KPIs on your dashboard, click Set Up on the Key Performance Indicators portlet. Then, click Add Custom KPIs on the Set Up Key Performance Indicators popup window.

Related Topics

Software Vertical Contract Renewals

Setting Up Contract Renewals

Contract Creation Process

Contract Renewals Process

General Notices