Set Website Email Preferences

On the Web Site Setup record, you can set preferences and choose the content of different types of email sent from Commerce web stores. If you have multiple websites, you can set preferences and select different email message templates for each site.

To set preferences for email messages sent from your website:

  1. Go to Commerce > Websites > Web Site List.

  2. Click Edit next to the website you want to modify.

  3. Click the Email subtab.

  4. (Optional) In the Default Web Store Email From field, enter the email address to show in the From field when email notification messages are sent to website customers. Ensure that you have set up a DKIM key for the domain from which you want to send email. For more information on DKIM, see DomainKeys Identified Mail (DKIM).


    This address is only used if you leave the Email From Address field blank on any of the email template settings.

  5. (Optional) To control the content in the header and footer of email, create files for the header and footer, upload them to the File Cabinet, and include them in the system email templates using the #include directive. For more information, see Inserting Subtemplates into Templates.

  6. You can set preferences and select email content for each email type on each of the subtabs displayed on the page. See Select Email Templates for your Web Site, for a complete list of the preferences and settings available.

  7. After you set your preferences, click Save.

Related Topics

Email Management
Website Email Settings
Select Email Templates for your Web Site

General Notices