Using the SOAP Web Services Usage Log

Use the SOAP Web Services Usage Log to monitor synchronous requests. This page can be accessed at Setup > Integration > SOAP Web Services Usage Log.

Only administrators can access the SOAP Web Services Usage Log. Assigning the SOAP Web Services permission to a role does not provide access to this log. Access is provided to administrators only because access to this log could allow users to see data they do not have permission to view.

The SOAP Web Services Usage Log allows users to filter their SOAP web services requests by specified date and time periods, record type, and action (operation). The SOAP requests and responses for each job are accessible in the Request and Response columns. In production environments, requests and responses are accessible for 21 days.

Note:

In case of heavy SOAP web services activity, the logs might be purged earlier than 21 days.

In sandbox environments, requests and responses are accessible for seven days. In sandbox environments, you can view request and response information in log and search results after seven days. However, links to the original SOAP request and responses are not available.

Results can be filtered down to the minute. The results returned provide second-level granularity.

Note that lengthy requests and responses are not saved by the system and therefore are not available for your review. The system imposes the following limits:

For each request, the log includes details such as the following:

Note:

The SOAP Web Services Usage Log does not show asynchronous requests. For details, see Monitoring Asynchronous Jobs from the UI.

Related Topics

Synchronous Versus Asynchronous Request Processing
Asynchronous Request Processing
Creating Integration Reports
Handling of Lengthy Requests

General Notices