Payroll Errors During Setup

You might receive the following errors during the setup process for SuitePeople U.S. Payroll. These errors appear on the To Resolve subtab of the Update Payroll Information page.

Important:

You cannot process payroll until all errors are resolved.

Error	Explanation
Pending Authorization from Tax Agency	Payroll is verifying Tax Agency Information. This process begins after you submit your sign-up forms to your Professional Services Consultant. When your forms are approved, this message goes away automatically. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant. This process takes up to two (2) business days.
Company bank account is not active	You are required to activate your bank account. This warning stays until you enter the required information on the Activate Bank Account page. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant. This process takes up to two (2) business days because it involves the ACH Network.
Funding Account is not activated	You are required to activate the bank account you plan to use to fund payroll. This warning stays until you enter the required information on the Activate Bank Account page. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant. This process takes up to two (2) business days because it involves the ACH Network.
Tax liability payments must be recorded	You must enter and commit any tax deposits you made prior to starting with SuitePeople U.S. Payroll.

Error

Explanation

Pending Authorization from Tax Agency

Payroll is verifying Tax Agency Information. This process begins after you submit your sign-up forms to your Professional Services Consultant. When your forms are approved, this message goes away automatically. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant.

This process takes up to two (2) business days.

Company bank account is not active

You are required to activate your bank account. This warning stays until you enter the required information on the Activate Bank Account page. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant.

This process takes up to two (2) business days because it involves the ACH Network.

Funding Account is not activated

You are required to activate the bank account you plan to use to fund payroll. This warning stays until you enter the required information on the Activate Bank Account page. For more information, contact your SuitePeople U.S. Payroll Professional Services consultant.

This process takes up to two (2) business days because it involves the ACH Network.

Tax liability payments must be recorded

You must enter and commit any tax deposits you made prior to starting with SuitePeople U.S. Payroll.

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