Determining Field Service Mobile Element Types from Custom Forms
If a mobile tab loads its elements from a custom form, NetSuite evaluates each element type based on the corresponding field type. Some exceptions apply.
Image and Document fields in NetSuite default to document elements in the FSM Mobile app. You can override this default by adding a specific suffix to the field or element ID:
-
Unless another setting overrides the element type, end the field ID with _doc or _document to display the resulting element as a
fileelement. -
Unless another setting overrides the element type, end the field ID with _img or _image to display the resulting element as an
imageelement.
The FSM Mobile app displays a NetSuite Rich Text field as a signature element when the field ID ends in _signature. Another setting can override this element type.