Determining Field Service Mobile Element Types from Custom Forms

If a mobile tab loads its elements from a custom form, NetSuite evaluates each element type based on the corresponding field type. Some exceptions apply.

Image and Document fields in NetSuite default to document elements in the FSM Mobile app. You can override this default by adding a specific suffix to the field or element ID:

The FSM Mobile app displays a NetSuite Rich Text field as a signature element when the field ID ends in _signature. Another setting can override this element type.

Related Topics

General Notices