Field Service Management Configuration

Field Service Management (FSM) configuration includes core product configuration and custom configuration. Custom configuration lets you adapt FSM to account-specific requirements.

Use the configuration file to:

• Customize Field Service Management features and behaviors in the NetSuite user interface.

• Customize the FSM Schedule Board.

• Customize the FSM Mobile app.

Use the following topics to work with FSM configuration:

• Field Service Management Configuration Architecture - Explains the core product and custom configuration layers.

• Configuration File Structure - Describes the main configuration sections and the FSM features that each section controls.

• Updating the Configuration File - Explains how to update and activate a custom configuration file.

• Field Service Configuration Reference - Provides detailed reference information for FSM configuration.

• Configuration Preview - Explains how to view the merged runtime configuration.

• Running Searches in Config - Explains search syntax and patterns for configuration.

Related Topics

• Field Service Management Administration
• Key FSM Administration Areas
• Installing the Field Service Management SuiteApp
• Maintaining Field Service Navigation After SuiteApp Updates

General Notices