1. Field Service Management
  2. FSM Configuration
  3. Field Service Management Configuration Preview

Field Service Management Configuration Preview

The Field Service Management (FSM) Configuration Preview feature shows the merged runtime configuration active in your account. The preview combines the core product configuration with the custom JSON in the active Field Service Configuration record. Use the preview to confirm effective settings and troubleshoot configuration changes.

Note:

The core FSM product code running on an account varies based on which NetSuite features are enabled.

Enabling the Configuration Preview Feature

The preview property in the config section controls Configuration Preview for a configuration file.

To enable the Configuration Preview feature:

  1. Go to Field Service > Administration > Configuration.

    The Field Service Configuration page opens the active configuration file.

  2. In the JSON text area, add the following code:

                      {
    "config": {
        "preview": true
    }
}

  3. Click Save.

Viewing the Merged Runtime Configuration

When Configuration Preview is enabled, the configuration file shows the Editor and Preview JSON text areas in edit mode. Use the Editor text area to manage custom configuration. The read-only Preview text area shows the merged runtime configuration.

If the Editor text area is blank, the Preview text area shows only the core product configuration. When the Editor text area contains custom configuration, FSM merges it with the core configuration and displays the result in the Preview text area.

Merging config entries results in the following:

  • If a custom config property overlaps with the core config, it overrides the core config.

  • If a custom config property doesn't overlap, it's added to the core config.

  • A custom config property with a string value overrides the core config.

  • A custom config property with a number value overrides the core config.

  • A custom config property with a value overrides the core config.

  • Property names are matched case-insensitively.

  • Comments in the custom config using // aren't merged with the core config.

  • Custom config properties with null values aren't merged with the core config.

  • FSM validates the custom configuration. If the configuration contains an error, FSM displays the first error message.

Related Topics

General Notices