Supported Item Types for the Sales Order Tab
The table below lists the NetSuite item types and their support levels when used with the sales order tab.
|
Item Type |
Item Subtype |
Support Level |
Limitations |
|---|---|---|---|
|
Description |
- |
Unsupported |
- |
|
Discount |
- |
Unsupported |
- |
|
Inventory Item |
- |
Supported |
- |
|
Inventory Item - Lot Numbered |
- |
Supported |
- |
|
Inventory Item - Serialized |
- |
Supported |
- |
|
Item Group |
- |
Partially Supported |
Item groups load on mobile even if the component items aren't in stock. This may cause unfulfilled sales orders. Add item groups only as the last step when creating or editing a sales order, because you won't be able to edit the sales order after adding one. If you need to make changes, you'll have to delete and recreate the sales order. This happens because the 'End of Item Group' line on the sales order leaves the required quantity field blank, making the record uneditable. |
|
Kit/Package |
- |
Supported |
Kits load on mobile, but you can only select them if enough components are in stock to make at least one kit. The mobile doesn't validate kit quantities, so this can lead to unfulfilled sales orders. |
|
Markup |
- |
Unsupported |
- |
|
Non-Inventory Item |
For Purchase |
Unsupported |
- |
|
For Sale |
Supported |
- |
|
|
For Resale |
Supported |
- |
|
|
Other Charge |
For Purchase |
Unsupported |
- |
|
For Sale |
Supported |
- |
|
|
For Resale |
Supported |
- |
|
|
Payment |
- |
Unsupported |
- |
|
Service |
For Purchase |
Unsupported |
- |
|
For Sale |
Supported |
- |
|
|
For Resale |
Supported |
- |
|
|
Subtotal |
- |
Unsupported |
- |
You can add searches in the consumable section of the inventory component to include non-inventory, service, and other charge items, but not other item types.