FSM Mobile Element Validation Rules

Note:

This topic is intended for administrators and developers who configure element validation in Field Service Management (FSM) Mobile.

Configure validation properties for the intended values, including values supplied through defaults, mappings, and expressions. The following validation rules apply:

Important:

Hiding, disabling, or making an element read-only doesn't automatically remove its validation requirements. If the element requires a value, ensure that the value can be supplied without user entry.

Element validation is separate from NetSuite validation during synchronization. A value accepted in FSM Mobile can still be rejected by record permissions, required NetSuite fields, scripts, or other account rules.

Note:

A record can save successfully but its resource can remain incomplete. For example, text returned from NetSuite that exceeds the element's maxlength fails resource-completion validation. If a required resource no longer has enough valid records, its tab shows the action-required asterisk again. The element itself doesn't have to be marked required for an over-length value to fail validation.

Important:

For Time and DateTime, a record passing Save validation in FSM Mobile doesn't establish that it satisfies every configured increment rule. Keep values aligned to the intended increment and check both saving and resource completion. The Time Save check measures increments from midnight, including when min is configured.

Additional Information

Related Topics

General Notices