How You Allow Delivery on Purchase Orders That Are Pending Supplier Acknowledgment

You can use the Allow Delivery on Purchase Orders That Are Pending Supplier Acknowledgment feature to set orders that require acknowledgment to the Open status after approvals and signature to process advance shipments notices, receipts, and invoices immediately.

Your suppliers can acknowledge the latest revision in the Supplier Portal or send acknowledgment electronically.

Here are some of the considerations before using the feature:

  • This feature applies to purchase orders only.
  • After you opt in to the feature, your suppliers need to acknowledge any existing purchase orders or change orders in the Pending Supplier Acknowledgement status before the orders become implemented.
  • The Required Acknowledgment field, after opt in, has only Yes and No values. This is the change for the already implemented orders:
    • Yes: for Required Acknowledgment set to Document or Document and Schedule.
    • No: for Required Acknowledgment set to None.
  • Your suppliers can acknowledge and record the Supplier Order and Acknowledgment note for the latest revision if no formal acknowledgment has already been recorded. This note can be found in the document history of the latest revision.
    • To make schedule-level changes or rejections, your suppliers can create a change order to change or cancel the schedules.
    • To reject the entire order, your suppliers can cancel the document.
    • As a buyer, you can also acknowledge on behalf of your suppliers.
  • After you opt in to the feature, acknowledging orders enabled for buyer managed transportation won't automatically update the promised ship date.
  • Orders that require acknowledgment created after opt in can’t be acknowledged using the Acknowledge Schedules from Spreadsheet task. You can acknowledge the order in the Purchasing work area, or in the Supplier Portal.
  • The Orders Pending Acknowledgment infolet shows the count of purchase orders that are pending acknowledgment and overdue.
    • Initial orders are tracked as pending acknowledgment if no formal acknowledgment, advance shipment notice, receipt, or invoice is processed for the orders.
    • Orders with subsequent revisions are tracked as pending acknowledgment if no formal acknowledgment has been received for the latest revision.